Thank you for choosing Foreva Culture for your jewelry needs. We're delighted to offer you a diverse range of both custom and non-custom jewelry pieces. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Times:
- For non-custom items: Your order will be processed and ready for shipping within 24-48 hours after your purchase.
- For custom-made pieces: Please allow 7-10 business days for processing. Our artisans take pride in crafting each custom piece with meticulous care and attention to detail. In some cases, due to the high demand for our custom pieces, it may take a bit longer to create your unique jewelry. We appreciate your patience and understanding.
Shipping Information:
- We provide free shipping on all orders, regardless of the item type or value.
- We partner with trusted shipping carriers to ensure your order reaches you securely and in a timely manner.
- Once your order is shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your delivery.
Shipping Delays:
- While we strive to process and ship orders promptly, please note that shipping delays may occur due to circumstances beyond our control, such as inclement weather, logistical challenges, or unforeseen events. We apologize for any inconvenience these delays may cause and appreciate your patience.
Custom Pieces:
- Our custom-made pieces are among our best sellers, and we understand the anticipation that comes with awaiting a personalized jewelry item.
- We kindly ask for your patience as our artisans create your custom pieces, tailored exclusively for you. The craftsmanship and attention to detail ensure that your jewelry will be a unique and cherished possession.
- In some instances, due to the overwhelming demand for our custom pieces, processing times may extend beyond the initially estimated 7-10 business days. We assure you that every effort is made to complete your order as swiftly as possible without compromising on quality.